What are you looking for?

Featured articles

• How do I arrange the lay-out of my dashboard?
• How do I use feedback email alerts?
• Learn the Mopinion Basics [Video tour]
• How do I reset my password?
• How do I build a feedback form?
• Some quick tips to get you started

Building Feedback forms

• How do I build a feedback form?
• How do I add form logic based on cookies or URL parameters?
• How do I pass on feedback data to another feedback form?
• How do I build feedback surveys in email newsletters?
• How do I build an in-app feedback form with the mobile SDK?
• How do I add a custom JavaScript to a form?
• How do I reverse the scores in a feedback form?
• How do I open a Mopinion feedback form with my own button or link?
• View all articles in “Building Feedback forms”

Importing feedback data

• How do I import feedback data from XLS and CSV files?
• Is it possible to integrate external feedback or survey tools?
• How do I import a set of (pre-defined) demo data?

Installing feedback forms

• How do I install Mopinion with Google Tag Manager?
• How do I deploy my feedback form with different triggers?
• How do I implement the Mopinion script?
• How do I install Mopinion with Tealium?
• How do I check the deployment conditions on my website?
• How do I set my CSP header?
• How do I know if a user has already seen or submitted a feedback form?

Feedback reporting

• How do I arrange the lay-out of my dashboard?
• How do I select a specific date to find my feedback results?
• How do I build a chart with chart templates?
• How do I build a chart in expert mode?
• How do I search in my feedback results?
• What is sentiment analysis?
• What can I do with text analytics?
• How do I export charts?
• View all articles in “Feedback reporting”

Working with Feedback

• How do I use feedback email alerts?
• How do I remove feedback email alert?
• How do I add a note and set a reminder alert to my feedback?
• How do I remove notes from my feedback?
• How can I use filters to view feedback with or without actions?
• How do I add tags/labels automatically (automated tagging)?
• How can I connect my Google Analytics account to a feedback form?
• How do I remove a tag?
• View all articles in “Working with Feedback”

Getting Started

• Learn the Mopinion Basics [Video tour]
• Some quick tips to get you started
• Get onboarding help from a Mopinion feedback wizard
• Reporting bugs and suggestions to Mopinion

User and account settings

• Where can I login?
• How do I reset my password?
• I forgot my email address, how can I login?
• How to add and manage team members?
• Reset SessionID
• How do I add and change user roles and permissions?

FAQs

• How to forward feedback to other applications?
• How to use Mopinion events?
• How do I switch between organisations and reports?
• What are the Mopinion security policies?
• What happens to the data after the trial?
• Does Mopinion offer a template for a GDPR Data Processing contract?
• Are the Mopinion data processing procedures in accordance to GDPR?
• Why I can't see the changes that have been made to the form on the Mopinion test page?
• View all articles in “FAQs”