This article contains references to our Classic interface that will become obsolete on July 1st. The most up-to-date article can be found on How do form logics (question routing) work?

Want to know how form logics (question routing) work for skipping and hiding questions? Please read the description below:

Logics are very handy and valuable if you want to collect specific feedback. With form logics a selected answer to a feedback question can lead the respondent to a follow-up question, for example if the repondent selects an option from a drop down list or a radio button in the survey, different follow-up questions will be shown.  

In the example below we have added question logics for when a respondent clicks on the 'Yes' option in this question.

Step 1

To apply logic settings to this question click on the blue (+) button on the left hand side options panel (or the routing icon on the top right of the question element).

If you haven't saved your feedback form yet (by clicking on the green 'Save' button) an alert will pop up prompting you to save your feedback form first. 


Step 2

Now you will see a screen to set up your logic and which question you've chosen to add your logic. 

So now that the logic has been selected, you will need to select a response. In this case the respondent clicked on 'Yes', in which case the 'How much effort did it take you to achieve your goal?' question will be shown as a follow-up question. 

Make sure your 'How much effort did it take you to achieve your goal?' question is initially hidden within your question settings, so that this question is not shown when the respondent responds with 'No' or 'Partially'. 

Step 3

Now you have to click on the blue (+) button to add these targets to your question.

Step 4

Once you've done that, click on the 'Save logic' button.

Now your logic is successfully saved to your question.

Don't forget to test your new setup by clicking the pre-view button (with eye icon).