This article contains references to our Classic interface that will become obsolete on July 1st. The most up-to-date article can be found on How do I assign an action from a feedback detail page?

Within your feedback results you can also assign actions to team members. The action is then linked to the particular feedback result.

To assign an action from a feedback detail page, please follow these steps:

Step 1

Go to 'Reporting' at the top of the page and click on 'Feedback results'.

Step 2

You will see a list of your feedback results. Click on a specific feedback result and a detail page will open. Click on the blue '+ Assign Action' button to assign an action. 

Step 3

Now you can describe your action by adding a name and a description. Fill in a description to let your team member know what kind of action needs to be carried out with this feedback result. And off course don't forget to select a user to assign your action to.

The assigned user will receive an email notification with the action details.

Step 4

If you're new action is ready, just click on the blue '+ Add action' button to add your action to your feedback result.

Step 5

You can always check your action and view the details by clicking on the 'Eye' icon (next to the 'Pencil' icon).