This article contains references to our Classic interface that will become obsolete on July 1st. The most up-to-date article can be found on How do I reverse the scores in a feedback form?
Searching for a specific feedback item? Follow these steps:
Go to 'Reporting' at the top of the page and click on 'Feedback results'.
There are different ways to search your feedback results. The easiest way is by using the magnifying glass on the left side of the page. Click on the textbox and fill in what you're searching for.
There are six types of filters used in the survey results, but the most used ones are:
This filter shows or hides all items for which an action has been created using the action module.
- Answered by email
This filter shows or hides all items answered or forwarded by email.
- Open comments
This filter shows or hides all items that have open comments.
Through this filter, all items with or without a tag can be displayed. Items with specific tags are also displayed. If there aren't any tags, this section will be empty.
The other two types of filters are:
- Browser (for example to see feedback coming from Internet Explorer or Chrome)
- Operating system (for example to see feedback coming from Windows computers)