The feedback items in the feedback results can be sorted by date (or customer name) using the 'Sort' button. Please follow these steps to apply this:
Go to 'Reporting' at the top of the page and click on 'Feedback results'.
On the right side of the page, next to the Excel icon, you will see the option, 'Sort'. Click on this button and it will show you two options: sort by 'Customer name' or sort by 'Date'.
Click on the option you want and your feedback results will be sorted automatically. The image below is sorted by name and as you can see, the names will be shown in alphabetical order.