This knowledge base is being phased out. The most recent version of this article can be found on Reset SessionID.

Step 1

Open the browser developer menu (F12) and go to Application. Then select under Storage -> Cookies -> https://<your_domain> Then delete all cookies with the name 'AWSELB' and 'PHPSESSID'. 

Step 2

Left click + hold the refresh icon and select 'Clear cache and forced refresh'.

Step 3

Log in again.