This knowledge base is being phased out. The most recent version of this article can be found on Reset SessionID.
Step 1
Open the browser developer menu (F12) and go to Application. Then select under Storage -> Cookies -> https://<your_domain>.mopinion.com. Then delete all cookies with the name 'AWSELB' and 'PHPSESSID'.
Step 2
Left click + hold the refresh icon and select 'Clear cache and forced refresh'.
Step 3
Log in again.